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Introduces the platform's purpose and core concepts so new users can build a mental model before they open the product for the first time.


Overview

New to Subflow? Discover our guides and begin your daily work immediately.

Get Started

Find here explanations for HIPAA requirements in the context of Subflow. Know when and why to use the platform's secure messaging features before you start communicating with patients.

Compliance & Security

Explore our articles on patient record management, tagging, and dynamic grouping.

Contacts and Segments

Learn how to communicate with patients at scale and in real time using SMS broadcasts, email campaigns, two-way conversations, and reusable message templates.

Messaging

Explore how digital patient questionnaires are built and used in Subflow. Understand the forms patients receive, review their submissions, and identify alarming responses that require follow-up.

Forms

Learn how to upload and organize educational files, build courses for patients and staff, and send consent forms and other documents for digital signature.

Content

Learn about Subflow's macro-level patient journey visualization. Clinical staff can see where each patient stands in their care protocol, understand how workflows attach to stages, and eventually create and manage their own care plans.

Care Plans

Understand Subflow's automation engine: how workflows are triggered, what actions you can take, and how to build and manage them. Learn how you can create your own workflows for any use case.